Relais ILL is a highly configurable resource sharing solution designed from the ground up to meet all of your interlibrary loan and document delivery needs. It’s a perfect match for those libraries and document delivery operations that prefer the option of fast tracking or simplifying their implementation. Processing requests from your patrons or other libraries in a cost effective quick and proficient manner, this proven standards-based system is easy to implement, easy to use, and saves staff time.

Important advantages of Relais ILL include:

• Z39.50 search capability to simplify both lending and borrowing
• Automatic creation of routing lists for each request
• Ability to communicate with other ILL management systems and with your patrons as required
• Integrated scanning software (optional)
• A variety of electronic delivery and print options
• Automatic calculation of the amount to invoice the requester

See the Relais ILL flyer for additional details

The latest offering in Relais’ product suite, Relais D2D, seamlessly integrates the discovery experience for both end users and staff with request management and delivery functions. Working together, D2D's Discovery, Request Management, and Delivery components optimizes the user’s ability to discover items of interest and get immediate access to or request delivery of the material with minimal or no intervention by staff. Based on a modular open approach, a library can further optimize its options by combining the functionality in D2D with other systems and software making D2D the future for resource sharing.

Some of the main features of Relais D2D include:

• Seamless discovery to delivery experience
• Integrates with non-catalog-based targets such as subscription databases and Google Books
• Real time availability checking
• Use of local lending policies when determining availability
• Load balancing, weighting, and tier grouping
• Full tracking and request management capabilities for externally-filled requests from within the system
• Interfaces and interoperates with the library’s integrated library system as well as with other resource sharing systems and document suppliers

Relais D2D flyer

Relais Express is designed from the ground up to perform efficient scanning and automated delivery of documents right to the requestor’s desktop. Whether large or small, Express is ideal for all libraries and document delivery operations looking to provide a state-of-the-art scanning and delivery solution. Relais Express gives you the option to turn your desktop, scanner, and printer into a technologically advanced document delivery station, or to create a networked version of the same with Relais Express Plus. Either way, Express is easy to implement, easy to use, saves staff time, and delivers requested items in a quick and efficient manner.

Scanning software is combined with automated electronic delivery and printing functionality in a single package A few of Relais Express' key features include:

• Easy configuration to meet any library’s needs
• Allows for preview of material as you scan or receive it, and attachment of existing e-documents to requests
• Deliver and Receive FTP with other libraries
• Easy to train any level of staff very quickly
• Support for a wide range of scanners that support TWAIN or KOFAX drivers as well as WideTEK and Bookeye scanners using an http interface
• Select ranges or individual pages from a document for print or delivery
• Automated delivery of items based on patron's preferences; multiple delivery options (Post to web, email PDF, fax, Ariel)

To learn more, see the Relais Express flyer